Contact Us

    Give us a call
    0117 923 2225
    Office opens Monday to Friday
    between 9:00 and 17:00

    I haven’t received my ticket, what should I do?

    Email [email protected], provide as much detail as possible.

    Will bars accept cash?

    No, the bars will be cashless. This is for your own safety/security, please do not bring large quantities of cash to the event.

    What forms of ID are accepted?

    • A photo card driving licence
    • A passport
    • A proof of age card bearing the PASS hologram

    Can I park at the event?

    No, any vehicles parked on site or in surrounding areas will be towed away.

    What’s your policy on drugs?

    We operate a zero-tolerance drug policy, you may be searched at the entrance, an amnesty box will be provided. Any items which the organisers consider may be used in an illegal or offensive manner will be confiscated. Persons suspected of carrying out illegal and / or offensive activities on site may be searched. Dealing onsite will result in you being detained and handed to the police, likely leading to your arrest. Offenders will be ejected from the event.